The 8 Lab
Strategy · Design · Development

Make your business clearer.
Make your digital tools work better.

Sometimes the website is the problem. Sometimes it’s the message, the customer journey, or a process your team is still handling by hand. We help you work out what needs to change, then design and build what makes sense.

Founder-led · MiamiBusiness judgment.
Design and execution.
Experience operating our own products.
Where people usually start

You don’t need to come to us with a finished brief. Most people don’t.

Maybe the site still looks fine. It just doesn’t explain the business very well anymore.

We look at the offer, the message, and the pages before assuming the answer is a redesign.

People are visiting, but not enough of them are getting in touch.

We follow the path a visitor takes and look for where the decision gets harder than it should.

Your website, content, and follow-up all exist, but they don’t feel like one system.

We find where information and enquiries are getting lost between tools, pages, and people.

A process that used to be manageable is now eating up time every week.

We map what happens now, then decide whether the best answer is to simplify, connect, or build.

You have an idea worth exploring, but not enough clarity to write a product brief.

We define the problem first and look for the smallest useful version worth testing.

How we help

We look at the problem before we decide what to make.

Clarify

We ask questions, look at what you already have, and work out what is actually getting in the way.

Positioning · Messaging · Customer journey · Priorities

Improve

Sometimes the right move is clearer copy, a better page, stronger search structure, or a simpler workflow — not a full rebuild.

Websites · SEO & content · Conversion · Analytics

Build

When something new really needs to exist, we design and build it around the way people will actually use it.

Websites · SaaS & MVPs · Automation · AI-assisted workflows
Selected work

A few examples of what that looks like in practice.

A mix of our own products and client work, showing the problem we were solving and what we chose to do about it.

The 8 Lab venture · SaaS · Live

Deadline Monitor

From a residential contract to a timeline people can review.

Contract dates need to become a reliable working timeline for agents, transaction coordinators, and clients.

The product connects PDF intake, AI-assisted date extraction, human review, reminders, and a shareable client timeline. Review and confirmation remain part of the workflow.

Live · Product and workflow design, development, and ongoing operation.

Deadline Monitor reminder preferences, including individual reminder emails and a daily summary.
Deadline Monitor · Product interface
Client project · Personal presence · In development

Vivian Amarante

One person. Several paths. A coherent presence.

Therapeutic work, music, and personal projects need distinct routes without making the person behind them feel fragmented.

The site gives individual therapeutic work a clear primary journey, while keeping music and other projects accessible through their own paths. Messaging, navigation, and contact work together.

In development; content and imagery remain under review.

Vivian Amarante website preview, presenting individual therapeutic work with a clear contact path.
Vivian Amarante · Website preview
The 8 Lab venture · SaaS · Live

MyHotelCare

Guest concerns need an owner, a history, and a next step.

A concern can move between shifts, departments, and conversations without a shared record of responsibility or follow-up.

MyHotelCare organizes intake, assignment, follow-up, compensation records, and management visibility around a single case. That shared structure connects frontline work with oversight.

Live · Product and workflow design, development, and ongoing operation.

MyHotelCare case list showing guest concerns, status, and assigned responsibility.
MyHotelCare · Product interface
Also in the studio

Recent client work now live includes VERD3, Vida Hotel & Residences, and By Fabi Nascimento. Lysia Henriques and Adriana Dorgan are currently in development. Our own work also includes Amarante Real Estate and Maison Sage.

How the pieces connect

A website problem isn’t always just a website problem.

The offer affects the message. The message affects the structure. The structure affects what people do next. That is why we look at the pieces together instead of treating each one as a separate task.

POSITIONINGMESSAGE STRUCTUREINTENT EXPERIENCEWORKFLOW TECHNOLOGY decidesshapes drivesselects MEASUREMENT CHANGES THE NEXT DECISION
POSITIONINGMESSAGE STRUCTUREINTENT EXPERIENCEWORKFLOW TECHNOLOGY MEASUREMENT
Where to start

Some projects fit a defined package. Others need a custom scope.

Custom Projects

If you need to improve an existing site, rethink how the business is presented, build a product, or fix a workflow, we can shape the project around the actual problem.

We’ll talk through what is happening, recommend a sensible starting point, and define the scope before the work begins.

Scope and investment agreed per projectImprovement or new implementation
A simpler, fixed-scope route

Online Presence

For independent professionals and smaller businesses that mainly need a clearer website and a more organized online presence. You can start with an assessment or choose one of the website packages.

Online Presence Assessment: $188 launch price.

What happens next

What happens when you get in touch.

01

Start with a note or a conversation

Email us, ask for a 30-minute conversation, or send the project through the form. A rough explanation is enough.

No polished brief needed
02

We’ll recommend the best next step

That may be a focused assessment, a change to something you already have, or a custom project. If we are not the right fit, we’ll say so.

A clear direction
03

We define the project and get to work

Before anything starts, we agree on the scope, timing, cost, and responsibilities. Then we execute the work.

Scope first, then execution
Who you’ll work with

The8Lab is founder-led. You’ll work directly with Fernando.

Fernando leads strategy and project direction, and brings in specialists when the work needs them. His background spans operations, real estate, hospitality, and digital products — experience that keeps the work grounded in what a business actually needs to run, communicate, and grow.

Founder-led in Miami · Working across businesses, professional practices, and digital products
Start a conversation

Have something you want to improve, fix, or build?

Email us, ask to schedule a 30-minute conversation, or tell us about the project below. You do not need to prepare a presentation or know exactly what the solution should be.

Or tell us about it here.

Fernando reads every enquiry. You’ll hear back by email with questions or a suggested next step.